Objectives
- To offer a service of attention, support and follow-up of the personal, labor and social-family problems of the University’s employees.
- Promote and apply the personal and social resources available within and outside the University, with the aim of contributing to improve the working conditions and quality of life of employees and their families.
Professional performance
- To help the integral development of the individual and his or her social and labor adaptation.
- Planning and programming social interventions.
- Inform, advise and provide support to workers with personal, work and social and family problems.
- Carrying out a mediation task in interpersonal conflicts.
- Collaborate in the research of social problems.
- To inform about the social resources of the public, private and subsidized network, and to make the necessary arrangements to be able to use them.
- To inform, refer and manage the resources of the UB and the public, private or subsidized network.
- Assessing needs, resources and services
Areas of action
Social intervention
The Social Services Area provides assistance and advice to any University employee who, at any given moment, has personal or socio-family problems and requires intervention.
These demands may affect different areas, such as:
- family
- third age
- disability
- gender-based violence
- alcohol and drugs
- other areas
Links
Labor intervention
The Social Services Area collaborates transversally with the different areas of the OSSMA to develop proposals for action when workers raise a problem related to the work environment.
Attention to employees with alcohol or drug problems.
It collaborates with OSSMA technicians to address the problem of drug-dependent workers, through an action plan that includes prevention, care, social and labor reinsertion and follow-up.
The action is carried out, if necessary, by means of previously elaborated action protocols.
Attention to disabled workers
It collaborates with OSSMA’s technicians for the integration and follow-up of disabled workers, to achieve an integral adaptation to their work place.
This intervention does not include action in relation to architectural barriers (works service).