A University Phrase Book

sound file download

sound file download

sound file download

10. At the bank agency

At the bank agency

10.1 Opening an account 10.2 Changing foreign currency 10.3 Financial transactions 10.4 Business hours 10.5 Incidents 10.6 Signs

(foreign) currency

authorize payment (to)

bill of exchange

bureau de change

certified cheque

cheque payable to...

countersign (to)

current account

have amt. paid from one's account (to)

omnibus account

traveller's cheque

Opening an account

I would like
- to open a current account
- to open a bankbook
- to open an omnibus account

I would like to apply for
- a credit card
- a cash card

What would you advise me to do?

I need
- to save money
- to make payments
- to receive transfers
- to have my bills paid from my account
- to ask for a loan
- to ask for an advance
- to change currency

What do I need in order to open
- an account?
- a savings account?

Do I need to bring my passport?

Do I have to make any kind of deposit?

What rate of interest do you pay?

What is the rate of interest on a loan?

If I go into the red, what rate of interest do I have to pay?

Where do I have to sign?

Changing foreign currency

I would like to change
- dollars
- pounds

What commission do I have to pay?

Do I have to pay any other fees?

Could I have a receipt, please?

Could you please give me change?

Do you have
- 5 cent
- 10 cent
- 20 cent
- 50 cent
coins?

Do these two coins have the same value?

Do you have
- 5 euro
- 10 euro
- 20 euro
- 50 euro
notes?

What is the exchange rate for
- the dollar?
- the pound?

What is the minimum amount I can change?

Where can I change currency on Sundays?

Can I use any branch office?

Financial transactions

I would like some information

I would like to know whether a sum of money has been transferred to my account

What is the balance on my account?

I would like
- to know what the balance on my account is
- to cash this cheque
- to make a withdrawal
- to pay money in
- to pay a fine
- to pay a tax

I am expecting
- a transfer
- a refund
- an advance payment

I would like a statement

I want to pay this registration fee from my savings account

Can I pay this registration fee in cash?

Have I got a PIN number?

I would like to change my PIN number

My
- savings account
- account
number is...

Could I have a credit card?

I would like to have a credit card

What commission is charged for having a credit card?

I would like
- a bank loan
- an advance

What is the interest rate?

I want to pay
- the rent
- the electricity bill
- the water bill
- the telephone bill
by direct debit

I would like to pay for an electric appliance in instalments

I need a guarantee

I want to pay into my
- account
- savings account
number...

I want to cancel
- this savings book
- this account
- this card

I would like a
- cheque payable to the bearer
- cheque payable to...
- a crossed cheque
- a certified cheque

I need
- to certify
- to register
my signature

My cheque book is used up

I would like another cheque book

Business hours

What are the bank's opening hours?

When can the cash dispensers be used?

Does the cash dispenser operate twenty-four hours a day?

Until what time can
- deposits
- payments
be made?

Incidents

There is nobody at the infor-mation desk

Cash dispenser number...,
- has kept my card
- has kept my savings book
- has not given me my money
- has given me a wrong amount

When will I be able to have my documents back?

I need money but I don't have my savings book

I need money and the cash dispenser has kept my card

Is there another solution?

The magnetic strip on the card
- is scratched
- has been erased

The card doesn't work

My savings book is used up

I have lost my savings book

My
- savings book
- credit card
has been stolen

A charge which is not mine has been paid from my account

I didn't authorize this payment

This is not my signature

These bills paid from my account are not mine

I want you to cancel these charges

Signs

Key in the amount and push

Pay in
- without your savings book
- without your card

Introduce the envelope

Phone number... for help

Nearest cash dispensers

- Manager's office
- Manager's office

previous chapter