Conflict management training in the socio-educational field
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Conflict management training in the socio-educational field
Conflict situations, their detection, prevention and approach, among others, are part of the professional characteristics of teachers, social educators and pedagogues. Therefore, given the need for today’s society to offer a response to conflict situations generated in different educational, work and social environments, specific training in positive conflict resolution is necessary and essential for the pedagogue, social educator and/or teacher to be prepared for the world of work in all aspects.
The aim of this research is to find out the training needs of professionals from the UB’s Faculty of Education related to conflict resolution in the world of work, in order to analyse the level of training provided in its courses and thus be able to readjust the academic offer to the needs of the workplace in order to train students competent in positive conflict management.
Realisation of a comprehensive diagnosis of the reality of the situation in order to ascertain the degree of training in positive conflict management among students at the Faculty of Education of the UB .
Specific objectives:
The diagnostic-comprehensive study combines the work on qualitative and quantitative data depending on the object to be assessed, following a logic of complementarity of the working reality, where the social educator, the pedagogue and the teacher intervene. This study identifies their training needs in terms of conflict management to develop a set of recommendations in a guide of proposals that allows the incorporation of the needs detected in the teachings of the Faculty of Education.
The information gathering strategies to be used in this research are the following: documentary analysis (of the teaching plans of the three courses of the Faculty of Education), interviews (with teachers of the subjects of positive conflict management and former students of the three courses who have entered the world of work), questionnaires (former students of the three courses who have entered the world of work) and discussion groups (professionals – pedagogues, social educators and teachers).
Phase 1. Constitution of the project working team (July-September 2018)
Phase 2. Analysis of conflict teaching plans (October 2018-January 2019).
Phase 3. Graduate student perceptions of conflict management training (February-June 2019)
Phase 4. The professional’s view (July-October 2019)
Phase 5. Proposals for improvement (November 2019-February 2020)
Phase 6. Final report (March-June 2020)
Some of the expected results of the research are:
Principal investigator