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Defining the customer experience: Tourism & Health
Gloria Sanmartin
Laura Guitart
Other recent theses from our researchers
- The role of responsible innovation in increasing firm performance in small and medium-sized enterprises and increasing their sustainability
- Communicating healthy nutrition among young people: Innovative techniques to measure the efficacy of alternative media and messages
- Building knowledge in performance measurement and management: A critical realist approach
- Essays on Machine Learning for Risk Analysis in Finance, Insurance and Energy
- Defining the customer experience: Tourism & Health