Nicolas Arfelis, José M.
Fatjó Hurios, Francesc
Mestre Roca, Gabriel
Gorchs Molist, Montse
Cuevas Ortega, Francisco Javier
- Graduates in medicine and surgery.
- Holders of pre-EHEA diplomas or bachelor's degrees in nursing.
- Holders of pre-EHEA degrees/diplomas and bachelor's degrees in health sciences.
- Other technicians, holders of pre-EHEA diplomas/degrees or bachelor's degrees working in the health area.
The course is also open to students with no prior university education, who will acquire the same knowledge and skills and receive a specific qualification for their learner group. Information on the access requirements and other conditions can be obtained from the course directors.
General Objectives:
- To gain extensive knowledge of the foundations and tools of quality care.
- To understand the basic concepts of clinical safety and the most commonly applied tools of the discipline.
- To acquire a broader understanding of processes and procedures for safe drug management.
- To acquire a broad understanding of the main concepts and principles in patient-centred care.
- To understand and learn to apply the main tools for the development and improvement of patient-centred care.
- To acquire a broader understanding of processes and procedures for care quality and patient-based care.
Specific objectives:
- To acquire knowledge on the continuous cycle of improvement in quality of care and its use.
- To acquire an understanding of monitoring and design systems of indicators for quality of care.
- To learn the taxonomy and terminology of clinical safety.
- To understand the main approach models to health errors.
- To learn error control mechanisms in drug management.
- To learn about safety initiatives in ICUs, emergency rooms, surgical area and hospitalization.
- To learn the taxonomy and terminology of patient-centred care.
- To understand and apply concepts such as satisfaction and experience.
- To learn to implement tools that help to assess individual satisfaction and experiences.
- To learn about the basics of patient empowerment and the tools through which the approach can be implemented.
To acquire bioethical standards through their application.
- To understand the principal models of communication.
- To understand the role of neurolinguistic programming in interpersonal communication.
- To acquire a more detailed understanding of the use of emotional coaching as a communication strategy.
- To acquire the skills to manage work groups.
- To learn the techniques to optimise people management.
- To acquire a detailed understanding of clinical simulation initiatives and their importance in improving clinical practice.